Apology Messages

Apology Messages for Misleading Customer

Dear sir, hope you are doing good. Sir, I want to say sorry about the wrong information that I provided to you regarding the gift vouchers. Actually, I was dealing four or five customers at the same time and when you called to confirm your order along with the gift voucher, I described you detail from the different catalog. Now when you called again to confirm about the voucher and staff member denied about it because there is no such offer available it was my mistake that I offered you without confirming. I am sorry you were expecting some discount, but you didn’t get it just because of my carelessness. Hope you understand and kindly accept my apology. COPY Dear…

Apology Messages for Defective Product

Hi sir, how are you? Sir, I want to say sorry about the defective product you received through online shopping from our outlet. Yesterday I was not in the store, now when I reached here, my staff member informed me about your complaint. Actually sir, we also receive the packed product from the supplier. We are unaware of the product packed inside. Therefore, the defected product is delivered to you. It is in our policy that you can return the product back and we will deliver you a new one. I am regretful for the inconvenience you have faced. Kindly send the product back and get a new one without paying shipment again. Waiting for your reply. COPY Ma’am hope…

Apology Messages for Low Ratings

Dear Manager, with due respect it is informed you that our company is facing low ratings for about a month. It is all due to some management problems. Our employees aren’t sincere with the organization. The workers are not paying full attention to the enhancement of revenue. I was planning to write this last week but didn’t write due to some personal matters. I am sorry about that. I am telling you all that because conveying information about the company’s progress or loss is my responsibility. I hope that you will take steps necessary for the improvement of our brand from now. COPY I am sorry to inform you that our customers have been giving low ratings to our company…

Apology Messages to Guest

I am sorry for the behavior of my younger brother at the celebration of the anniversary. He was rude to you that day. I am responsible for the bad behavior of my brother. He is immature and didn’t know how to truly respect the elders. Moreover, it was our duty to guide him since you were a guest. I again apologize for the disrespect. Sorry for the inconvenience. I am willing to teach manners to my brother so that he will take care next time. I assure you that you will never face such inconvenience next time. COPY I am sorry for wasting the time of all of you last night. I wasn’t at home since I had to attend…

Apology Messages for Cancelling an Event

It is hereby to inform you that the company is canceling the award distributing ceremony due to the heavy loss to the organization. As we all know that the client has deceived and not going to clear the payments. The management has sued the case on the client. Due to this reason, the company is not able to bear the expense of the upcoming event. Therefore, the company is not going to host the event. Although everyone was excited about their nomination to get reward and bonuses. Hope you understand. Accept the apology from the company’s management regarding the serious issue that the company is facing these days. COPY On behalf of the welfare organization, I want to inform that…

Apology Messages for Bad Reviews

Dear customer we received a bad review from you a few days ago. We are sorry to inform you that the prices of our products have been rising since last week. Due to this reason, we are selling our products at a high price. You have been a regular customer of our brand. The purpose of this message is to say sorry for the discomfort that you’ve faced while purchasing your goods after new price tags. We are going to launch a discount coupon for the customers and you’ll also get its advantages very soon. We are always striving for better relationships with our clients. COPY We want to say sorry to you since our company is receiving bad reviews…

Apology Message on Behalf of Staff

Dear sir, hope you are fine. Sir, I want to say sorry on the misconduct that my staff member did with you. Actually, at that time he was in tension. His mother was not feeling well and came to office while leaving her in bad condition. When this matter happened, he was thinking about his mother. That is why he reacted rudely with you. Although you were in a light mood and doing jokes with other colleagues as well. I am sorry on behalf of my staff member. Please accept the apology and reply me soon for acknowledgment. COPY Respected ma’am hope you are doing good. Ma’am, I want to say that I regret on my staff member’s yesterday’s behavior.…

Apology Messages for Food Poisoning

Dear Sir, how are you feeling now? Yesterday, my colleague told me about your bad health. He said that your son complaint that you are suffering from food poisoning after you had dinner from our restaurant three days back. I immediately took an action and asked the inspection team to check all the frozen meat, vegetables and other food items. I also asked about the menu you order at that time. When we had a complete inspection, I came to know that the chicken steak piece was not in good condition. Therefore, it caused the poor digestion leading to food poisoning. I am sorry on the negligence of the chef and kitchen staff. I hope you accept my apology and…

Apology for the Dress Code Enforcement Mistake

Dear, it is hereby to inform you that I and my staff members apologize on the rude behavior we had with your child. We are sorry for the misconduct your child faced regarding the dress code. It was not his mistake, he chose the dress due to injury on his feet. Your outfit did not violate the dress code according to the rules, but the teacher didn’t know that students can wear any dress regarding this situation. Once again sorry for the insulting behavior. Hope you accept our apology and acknowledge us by replying this message. COPY I hope you are doing good. I want to apologize on the strict behavior that I adopted due to your informal dress yesterday…

Apology Messages to Librarian

Dear Sir, I want to say sorry about the book I have lost while traveling on the bus. You issued the book to me last Friday. I was going back home; the book was in my hand as I have to read it for completing the assignment. Unfortunately, when I was coming out of the bus, I kept the book on the seat to pick my bag. I don’t know how brain stop working and I forgot to pick up the book from the seat. When I reached home, suddenly I realized that I have left the book on the bus. It was too late that time and impossible for me to catch the bus to get the book back.…

Apology Messages for Late Delivery

Dear sir, hope you are doing great. I want to inform you that the product that you ordered on [DATE] cannot be shipped until [DATE]. The reason behind is that due to some undescribed issues, we are unable to release our container from custom office. It may take a week or two to release the container and to supply the products. Therefore, on behalf of the company I apologize you that your product will be shipped in three to four weeks or as soon as our issue will be resolved. Kindly accept our apology on the delay of delivery of your product. COPY Dear ma’am. I want to say you sorry for the delay in delivery of the pizza. This…

Apology Messages for an Inconvenience

Dear sir/ ma’am. Hope you are fine. It is to hereby inform you that the highway road is going to be closed for two days for construction purpose. Due to the reason, we are sharing the alternate route to reach your destination. Sorry for the inconvenience. We are sorry that you have to adopt a long route, or you may face heavy traffic load in alternative roads. Hope you understand and accept the apology on behalf of the authority. COPY Sir. Hope you are doing good. I want to inform you that the electricity company has to replace old wires with a new one. Due to the reason, the electricity will remain off tomorrow from 9 am to 4 pm.…

Apology Messages for Student Absent/Vacations

Sir, respectfully it is stated that I was absent for three days in the previous week. It was because I had an urgent piece of work at home. There was no one at home except me and my mother. It was difficult for her to accomplish the household tasks by herself. Therefore, my presence there was necessary due to which I was unable to come to school and attend the classes. I apologize for not coming. I hope that you will realize my problem and accept my apology. I will take care about this next time. COPY With due respect, it is stated that I felt ill previous week. Therefore, I didn’t attend school for the whole week. I was…

Apology Messages for School Dress Code Violation

I am sorry for violating the dress code of the school. I was trying to wear a formal dress. At first, I didn’t realize that it was too casual. But after realizing that kind of clothing wasn’t suitable for the school. Moreover, that was against the dress code. I accept my mistake and apologize for this mistake. I assure you that I will avoid such kind of violation in the future. From now I’ll always wear the dress according to the school dress code. COPY I am writing this message to inform you that last week I came to school wearing imagery shirt. Some images of drugs including alcohol were printed on it. It was surely my fault since I…

Apology Messages for Bad Attitude

I ignored your happiness and was trying to satisfy myself, at first, I didn’t notice my fault, but after some time I realized that I was wrong. I come to know that my happiness is associated with yours and all your sorrows are just like mine. I was rude to you for no genuine reasons. Now I am sad about my mistake. Since everything I said was not intentional, it would be a great favor if you accept my apology and cooperate with me in this regard. I am sorry for my bad attitude. I will take care next time. COPY I want to apologize for my behavior last week. I know that my attitude was unacceptable that day. It…