Messages to Customer

Shipping Delay Notice due to Christmas

#1 Dear valuable customers, we would like to let you know that on account of Christmas and New Year there would be a delay in shipping. Orders that were placed on 23rd December will be dispatched on 6th January. You are requested to have a look at the schedule related to shipping before placing any orders. It will take ten working days than usual to deliver products and we are extremely sorry for the delay in delivery, and we hope that you will understand the situation. We ensure you that the quality of service would not be affected at all. Happy New Year and Merry Christmas to all! COPY #2 Hope you have been doing great. This notice is being…

Apology Message to Customer for Wrong Delivery

#1 Dear customer, your satisfaction is our preference. We know that there’s been a huge misunderstanding on the dispatch of the wrong item. On behalf of the company, we apologize for the inconvenience caused. We’re sending you a return label for free so you can send the item back to us and we will deliver the correct order for you. Again, apologies requested. COPY #2 As a loyal member of Toys-R US company, we understand it was quite frustrating for you to find out the toy you wanted was not what you got sent by us. We are extremely sorry! Because of the load of work, there’s been this misunderstanding of two orders out of which one was yours. Our…

Short Messages for Payment Reminder

#1 Kindly take this message as a written notice reminding you of the overdue payment for the month of September, 20XX. You can pay the amount till the 25th of this month, otherwise, no one can stop me to go to court for legal proceedings. This would be better for you if you will not ignore this message. I hope that you will consider this message serious and will do something in this regard. COPY #2 Please take a moment to take this message as a written warning notice regarding the overdue payment that you had to pay by the start of this month. I hope that you will soon pay the amount. The amount that is overdue is 3000$…

Messages for Unsatisfied Customers

#1 Dear valuable customer, I’m sorry to hear that the last time you contacted our company, you were put on hold for 15 minutes. This should’ve never happened. We will hold the rep accountable for his action. However, your satisfaction is our guarantee, so we have issued an e-gift card because of the frustration and time it caused you. Cheers! COPY #2 Hey Miss Olivia! Thanks for your valuable feedback. I know it’s been 14 hours without an internet. We’re trying to fix the problem and you are our priority. The wires under the sea that provide internet in your area were bitten off, a very rare case, but we’ve been on it since the minute it happened. Hopefully it’s…

Store Hours Change Messages

1. In order to handle the increasing customer’s demand for our services, Quentin Store has designed a new schedule of operating hours. Our old timings were from 9 am in the morning to 8 pm in the evening and now it has been changed from 8 am in the morning to 9 pm in the evening. This timetable has been set to make our connection stronger with customers. Customers’ interest from the start has remained our first priority and we design our new products keeping in view their trust in us. The change in hours will be implemented from 1st December, 20XX. This is the only change that has been made. To enjoy our services, you can visit our store…

New Stock Arrival Message to Customers

1. Beauty Icon by JA is happily declaring its new line of organic lip glosses. After clinical tests, it has been proven that these lip glosses help a lot in softening lips by not damaging their original color. The products that have been in its manufacturing are natural ingredients, herbs, and vegetable oils. It has different variety of colors that will enhance your lip’s beauty and these colors will attract women of all ages. For samples, you can contact our sellers. COPY 2. S&GD franchise feels pleasure to announce to its customers the new mechanic shop in town that will provide full service to its customers. It will provide maintenance work of motorcycles performance amendment in house. We have the…

New Business Hours Message to Customers

1- Dear valuable customers, this message intends to let you know that from 19th November there will be new operating hours of our Franchise from 9 am to 5 pm. We hope that new timings will be convenient to you and we will try our best to provide you with our best services. Thanks a lot for your consistent succor and we are hopeful to meet you according to new timings. For more queries and information, you can visit our official website. Thank you. COPY 2- In order to meet the increasing demand of customers for our services, there has been made a slight change in operating hours. according to the new schedule, we will open at 9 am and…

Payment Reminder Text Messages

#1 Dear Sidney Ralph, this message has been written to remind you of the overdue payment that was due on 16th March 20XX. Consider this message as a warning and return the due amount within two weeks. Otherwise, we will go to court for legal proceedings. Kindly don’t ignore this message and do something in this regard. COPY #2 This message aims to bring to your notice the unpaid money you were supposed to pay to ABC Company on 13th November 20XX. I hope that the amount will soon be paid. The amount you have to pay is 2500 USD and all taxes and additional charges have been incorporated in the due amount. No extra charges have been added to…

Change of Address Message to Client

1 Dear sir, this message is to notify you about my change of residence. I have moved to a new apartment in the same building. My apartment number has now changed from Apt#124 to Apt#43 on the first floor. The rest of the address information is the same as before. Kindly note this slight difference in my residential address lest I miss an important mail. Thank you! COPY 2 Dear sir, I hope you are doing well. This message is to inform you about the new place that I have moved to with my family. I will contact HR to see if they have changed my address since I asked them about two days ago. But in order to bring…

Apology Messages for Overcharge

We apologize for overcharging you while you were purchasing goods from our company. The reason behind the high price is the increase in the amount of taxes for certain companies. Our brand is also affected by this policy due to which we had to increase the rates to mobilize our revenue. You have been a regular customer of ours for many years. We have been striving to make our customers happy by providing good services. These high prices will not last for long as we are working on making our products affordable for people by doing necessary changes in this regard. COPY I apologize for overcharging you last Friday. You have purchased a cell phone from my shop. The phone…

Thanks a Customer or Client Messages

Dear customer, I wanted to thank you on behalf of my company for making us your first choice. We are really happy & satisfied that you found everything under one roof that you were looking for. It is the aim of our firm to make our customers happy & satisfied for all they buy from us. Kindly let us know about your experience of buying with our corporation. Your opinion cum appreciation or criticism will be highly useful in making our services way more useful than now. Thank you! COPY I am pleased to inform you that you have been selected our customer of the year for purchasing such a great deal. We are thankful to you for being the…