Wrong Information Apology Messages


Dear customer, as easy as we make it for you to pay us at the end of the month for your groceries, it sometimes happens that a mistake or two is made. For this mistake, we apologize from the bottom of our hearts for the wrong information on your billing. We are sorry that the figures quoted in the bill weren’t a correct estimate. We have sent you a refund of $20 along with the new information on your bill. Thank you for being a loyal customer!


Dear customer, your presence is vital to our store. Please accept our heartfelt apology for feeding our computer the incorrect information about your delivery address. We have made sure that this problem does not happen in the future again. Thanks so much for being a part of our amazing team! Stay connected!


Dear Mrs. Smith, we hope you are doing well. Please accept our company’s heartfelt apologies for accidentally providing the wrong information on the contract we made. We have already mailed you the new contract and hope you’ll proofread and sign it accordingly. Your satisfaction is our top priority.


Respected boss, I’m sorry for providing you with the incorrect information regarding one of our loyal members; John Dowell. I have emailed you his real information as well as his occupation. I hope you will overlook my mistake.


Hey there Janice! I apologize for giving you the wrong information about the inspection team coming over today at 3 pm before our closing hours. I just checked the correct information and they’re making a visit tomorrow morning around 11 am. Please keep that in mind and accept my apology for causing you sudden distress today.


Dear Jane, as the dollar price is increasing every single day, I realized I intended to sell you TL according to yesterday’s rate. This is, in every way, not correct as our deal is to be done 3 days later and the price will be 4 times more by then. Keeping in mind the trade rules, I’m afraid yesterday’s price will not matter on the day of our trade. I hope you understand this. I sincerely apologize for the misunderstanding.


Hey Mary Ann! Good afternoon and I hope this message reaches you before you read my email. A matter of fact is, I accidentally sent you Miss Josephine’s calculations instead of sending you Mr. Oliver’s. I’m deeply sorry for the distress caused by this misinformation. Please look at the new email first before you make any critical decisions. Thanks so much for being available at this hour.


Hey Stuart! I hope you are ok. I’m writing to apologize for unintentionally giving you the wrong information about the Johnson and Johnson Vaccine company today. I know you had to face embarrassment because of me. But I promise to make it up to you tomorrow. Please accept my heartfelt apology.


Good morning, Miss Cynthia. I hope you’ll find it in your heart to forgive me for giving you misinformation about yesterday’s meeting. I know you had to face a big deal of disappointment seeing no one present at the table. But that’s all on me as I mistook today for Thursday. Allow me to make it up to you somehow. See you soon!

Wrong information apology message

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